From situational awareness to decisive action.
Built for environments where communication failure isn’t an option — Rapid Recall gives operational leaders one platform to push information out, pull real-time status back in, and act with confidence.
Distributed teams create distributed information.
Who’s on my team? Where are they? What is their status? When you can’t answer those questions instantly, you’ve already lost decision advantage.
Rapid Recall closes the loop.
A single platform to push out critical information, pull in real-time status, and give every leader the situational awareness to act with confidence.
Know your people before the storm.
Dynamic roster with contact channels, relevant locations, and customizable fields — so every leader has accurate, actionable intelligence on their team at all times.
See your entire team. Instantly.
A real-time common operating picture showing every team member’s typical or real-time location (if shared) — so when something happens, you know exactly who’s affected and can act without hesitation.
Get answers. Not excuses.
Push accountability requests across multiple channels and watch responses flow back in real time — with a live dashboard showing who’s safe, who needs help, and who hasn’t responded yet.
Know what’s happening before it becomes a crisis.
Watchtower monitors wildfires, severe weather, and civil unrest in real time — automatically surfacing which of your people are in the impact zone so you can act before the situation escalates.
Turn scattered knowledge into strategic advantage.
Rapid Recall closes the communication loop — pushing critical information out, pulling real-time status back in, and turning it into the decision advantage your team needs when it matters most.
Three steps to full operational clarity.
Build Your Roster
Build your roster. Know your people.
Profiles, contact information, custom fields, and flexible filters — so you always know exactly who is on your team, how to reach them, and what role they play.
Communicate & Account
Communicate out. Pull accountability back in.
Launch notifications, check-ins, Rapid Dial, or structured response workflows across any channel. Watch responses populate instantly in a single, shared dashboard — no chasing, no guessing.
Monitor & Act
Monitor the world. Protect your people.
Watchtower tracks real-world events and cross-references them against your team’s locations — surfacing who may be affected and giving you the tools to act before the situation escalates.
Your capability arsenal for mission readiness.
Directory Management
A live, centralized roster with rich profiles, custom fields, and multiple contact channels — so leaders have accurate, actionable intelligence, not a PDF that’s already out of date.
Real-time communication
Communicate directly with your people on the channel that best meets the moment — and pull structured responses back into a single, shared view.
Incident alerts
Watchtower monitors incidents around the globe and surfaces who in your organization may be impacted — giving you the situational awareness to act immediately.
Geospacial visualization
A common operating picture showing team locations whenever members choose to share them. Optional, consent-based, and always in the member’s control.
What our partners say about us
Questions? We have answers.
Rapid Recall is deployed on AWS GovCloud and requires two-factor authentication for admin sign-in. Our development and operations practices follow industry-standard security frameworks, including code reviews, automated vulnerability scanning, and continuous infrastructure monitoring. Data is encrypted at rest and in transit.
Data is encrypted at rest and in transit within our application. The Rapid Recall Messenger delivers messages through our platform, so your messages benefit from this encryption. However, if messages are sent via SMS or email, those channels have their own security limitations and are not encrypted by Rapid Recall.
No. Messages can be sent via phone call, email, or text without recipients needing to download any software. If your plan includes Rapid Recall Messenger, recipients will need to download the app to receive messages through that channel.
Contact us through the form on this site, and we'll help you find the right plan for your unit. Rapid Recall operates as a commercial SaaS platform outside the DoD Information Network, so no ATO or lengthy procurement process is required to get started.
No. Rapid Recall is a SOC 2 Type II–aligned commercial SaaS platform hosted in FedRAMP-authorized cloud infrastructure. It operates outside the DoD Information Network (DoDIN) and can be used to handle only non-CUI contact and coordination data. As an external commercial service and not a DoD information system, it is not subject to the DoD Risk Management Framework (RMF) under DoDI 8510.01 and does not require an Authority to Operate (ATO).
Member real-time location sharing is entirely opt-in. Members choose whether to share their location, how precise that information is, and for how long — or they can choose not to share at all. Rapid Recall is built on the principle that your people share what they choose, when they choose. No real-time location data is collected without explicit member consent.
