Prepare, protect, & engage your people
Rapid Recall
Rapid Recall communication and accountability platform lets you quickly get in touch with the right people, at the right time, over the right channels to close the loop and ensure everyone is safe and on the same page. It's a command and control system for emergencies and everyday operations.
Versatile
Communicate with your entire organization or a subset of individuals affected by a particular event. Whether you're reaching out during a critical incident or for everyday coordination, this "all-hazards" communication system answers the call.
Two-way
Send and receive information over the channels your organization already uses, like email, phone, SMS, Slack, or manually check team members off the list. Intuitive visualizations make it easy to understand the bigger picture.
Intuitive
Avoid extensive onboarding efforts. Rapid Recall offers an intuitive design for administrators and recipients don't need to download any new apps or create accounts, this system works out-of-the-box to help your leaders prepare, protect, and engage their people.
Business Continuity
An All-Hazards Communication System
Resilient organizations have emergency plans and communication systems in place to account for their team members, provide support, and continue operations when disaster strikes. Are you confident you know who is in your organization, where they are located, and whether or not they are impacted by an incident? For fast growing teams and those with various locations, multiple shifts shifts, and high turnover, this is a big challenge. Are you ready?
Distributed, Asynchronous ops
Daily Operations
Coordinating modern teams that are increasingly distributed and working asynchronously can be challenging. Not everyone is monitoring the same channels, at the same time, nor are they responding to messages the first time around. Getting jobs done frequently requires multiple waves of messages and reminders going out through various channels before senior managers can be sure that everyone is on the same page.
A simple, versatile tool for internal comms
Communication & Coordination
35+ years of military and commercial experience on our leadership team exposed a capability gap across many organizations - the ability to quickly coordinate and account for people on distributed and asynchronous teams. This is true across industries and sectors, and we've experienced these challenges firsthand, especially in organizations with changing rosters and diverse working environments.That's why we built Rapid Recall. The unified communication platform empowers organizations of all sizes with the tools needed to quickly build and spread situational awareness, speeding up the leadership team's decision and response cycles.
Rapid Recall Communication Platform
Reach out to schedule a demo of our unified communication and accountability platform.
Emergency response
Cadre management
Daily coordination
Pulse checks
© Rapid Recall, Inc. All rights reserved.
Say hello
Please reach out to purchase Rapid Recall for your team or to request additional information or a demo.
Contact Support
Please reach out for support requests.
© Rapid Recall, Inc. All rights reserved.
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Preparing for the Unexpected: The Importance of Risk Assessment and Critical Event Rehearsal
Rapid Recall
In today's complex and unpredictable world, the ability to respond effectively to critical events is paramount. Whether it's natural disasters like Hurricanes Helene and Milton that struck the United States recently, a cyberattack or service disruption like the CrowdStrike outage, or a public health crisis like COVID-19, the frequency and magnitude of critical events seems to be increasing. An effective strategy for mitigating risk and ensuring a successful response is through premortem exercises and critical event rehearsals. These practices help identify gaps while there is still time to prepare.Critical event rehearsal involves simulating potential emergencies and practicing the procedures and protocols that would be implemented in real-world scenarios. By anticipating and preparing for various contingencies, organizations can identify weaknesses, improve coordination, and develop effective response plans.The Marine Corps' risk management process provides one valuable framework for addressing risk. The process involves five key steps:1. Identify hazards: This step involves identifying potential threats or dangers that could impact the organization. These might include natural disasters, security breaches, or supply chain disruptions.2. Assess hazards and determine risk: Once hazards have been identified, organizations must assess their likelihood and potential consequences. This helps prioritize risks and allocate resources accordingly.3. Develop controls and make risk decisions: Based on the risk assessment, organizations can develop controls or mitigation strategies to reduce the likelihood or impact of hazards. These might include implementing security measures, developing emergency response plans, or investing in insurance.4. Implement controls: Once controls have been developed, they must be implemented and regularly reviewed to ensure their effectiveness.5. Supervise and evaluate: The final step involves monitoring the implementation of controls and evaluating their effectiveness. This helps identify areas for improvement and ensure that the organization is prepared to respond to future critical events.Critical event rehearsal plays a crucial role in each of these steps. By simulating potential emergencies, organizations can identify hazards, assess risks, and develop effective controls. Rehearsals also provide an opportunity to test response plans, identify weaknesses, and improve coordination among different teams.In addition to improving response capabilities, critical event rehearsal can also help to build organizational resilience. By practicing how to respond to crises, employees can develop the skills and confidence needed to cope with adversity. This can help to reduce stress, improve morale, and foster a sense of community within the organization.While critical event rehearsal is an essential component of risk management, it is important to note that it is not a substitute for other risk mitigation strategies. Organizations should also invest in insurance, implement security measures, and develop contingency plans to protect themselves from potential threats.By preparing for the unexpected through critical event rehearsal, organizations can improve their resilience, mitigate risk, and ensure that they are well-equipped to respond to any challenge that may arise.
Where are you and what is your status - A backup system for the airline industry
Rapid Recall
Airlines need to prepare for the inevitable disruptions from severe weather to IT outages. Investing in backup communication and accountability systems is a prudent and affordable step in the right direction.Delta Airlines article - https://www.npr.org/2024/07/31/nx-s1-5058652/delta-crowdstrike-outage-500-million-dollarsSouthwest Airlines article - https://www.transportation.gov/briefing-room/dot-penalizes-southwest-airlines-140-million-2022-holiday-meltdown
Rapid Recall Messenger
Rapid Recall Messenger – Support
Welcome to the support page for Rapid Recall Messenger, the mobile companion to the Rapid Recall platform. This app is designed to help users receive messages, updates, and accountability requests from their organization in real time.Whether you’re part of a best-in-class private organization, government agency, first responder team, or school district, Rapid Recall Messenger ensures you stay informed, connected, and accounted for.App Features
• Real-Time Alerts – Receive urgent messages and broadcasts from your organization.
• Two-Way Messaging – Respond quickly to accountability check-ins or updates, including the option to share your location.
• Secure & Private – Enterprise-grade encryption and privacy-first design.
• Multi-Org Support – Connect with multiple organizations from a single app.Getting Started
*** This messenger app is part of the larger Rapid Recall Platform. Your organization must have an active account, and you must be invited by your organization for this mobile application to work.
1. Download Rapid Recall Messenger from the App Store.
2. Enter the six digit “Invitation Code” your organization provided you.
3. Begin receiving messages from your organization.Notes: For security reasons, invitation codes expire. Be sure to request a new invitation code from your organization if your code does not work. Additionally, codes are created specifically for each user and can only be used once.Need Help?
We’re here to help with any technical issues, setup questions, or feedback.Email Support: Please use the contact form on this site.
Help Center: https://rapidrecall.com/#messenger-supportPrivacy & Security
We are SOC 2 compliant and designed the platform with security and privacy in mind. Please comply with your organization’s policies and be judicious with the information you transmit.View our full Privacy Policy here: (https://rapidrecall.com/#privacy)App Updates
We regularly update the app with improvements and bug fixes. Make sure auto-updates are enabled or check the App Store often to stay current.Feedback & Suggestions
We're building this platform for teams like yours. If you have ideas to improve the app, let us know by contacting us through the form on this site.Contact Support
(https://rapidrecall.com/#contact-support)
Privacy Policy for Rapid Recall including Rapid Recall Messenger mobile applications
Effective Date: July 10, 2025Rapid Recall, Inc. (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use the Rapid Recall Messenger mobile application (the “App”).1. Information We Collect
We are privacy advocates and intentionally limit the information we collect. The App may collect and process the following types of information:Account Information: When your organization invites you to use the App, we may receive your name, email address, phone number, and organization affiliation.Messages and Communication: We process messages sent and received through the App.Device Information: We collect basic technical data such as device type, operating system, and app version to ensure compatibility and improve app performance.Location Data (if enabled): With your explicit permission, the App may access your location to support accountability features. Location data is only used as necessary for your organization's authorized use and is never shared or sold.Push Notification Tokens: Used solely to deliver notifications to your device.2. How We Use Your Information
We use your information to:Deliver messages and alerts from your organization.
Maintain the security and performance of the App.
Enable features like directory lookup, presence status, and situational awareness (where authorized).
Provide customer support and respond to inquiries.
We do not use your data for advertising, profiling, or commercial resale.3. How We Share Your Information
We do not rent, sell, or share your personal information with third parties for marketing purposes. Information may be shared:With your organization, based on its authorized use of the platform.
With trusted service providers under strict confidentiality agreements (e.g., cloud hosting, support).
If required by law, regulation, or valid legal process.4. Data Security
We take your privacy seriously. We implement industry-standard administrative, technical, and physical safeguards to protect your data. Rapid Recall, Inc. is SOC 2 Type II compliant, demonstrating our commitment to secure handling of user and organizational data.5. Data Retention
We retain information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Message data is not stored permanently unless explicitly configured by your organization.6. Your Choices
You can update your device settings to control location sharing and notification preferences.
You may request access to or deletion of your data through your organization or by contacting us directly.7. Children’s Privacy
The App is intended for use by authorized adult users and is not directed to children under 13. We do not knowingly collect personal information from children.8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above. Material changes will be communicated through the App or via email.9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:Rapid Recall, Inc.
Email: support@rapidrecall.com
Website: https://rapidrecall.com